Terms & Conditions



Terms & Conditions

Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop easily and with confidence with dalllasdesignsltd.co.uk.

Pricing

All prices are in Pounds Sterling and include VAT. Delivery charges to any address in the UK is applied when postage is selected. Any exceptions will be clearly marked on the website where relevant. Prices may be subject to change without notice, but we will only alter the price after we have confirmed your order, if is to your benefit.

Payment

Payment is required to secure your order, this can be done by card payment through Paypal, alternativley call us with your order details to pay over the phone. Please do not send money (notes) in the post.

Product Availability

Items shown on this website may not always be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability and delivery date at the time you place your order. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by Dallas Designs Ltd to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.

Quality

We are confident that our garments are of excellent quality and can meet customers requirements. Occasionally garments will have a small mark around the embroidery, where the garment has been held in order to apply the embroidery, this will wash out.

Product Images and descriptions

Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.

Accepting orders and security

When you place an order, either by telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation e-mail with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know. When you receive your e-mail confirmation, you will have an opportunity to check the details and correct any errors. In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions.

Delivery

Orders usually take 2-3 weeks, although earlier deadlines can often be met. Please contact us if you have a deadline and we will do our best to meet this. Unfortunately, deadlines cannot be guaranteed and we are not liable for any third party costs incurred. Our deliveries in the UK mainland are contracted to outside carriers who deliver Mondays to Fridays (excluding public holidays) between the hours of 9AM and 5.30PM. We regret that we are unable to specify exact delivery times.

Refunds/Cancellations

Customised goods (embroidered or printed) are non-returnable except for genuine defects. Please let us know as soon as possible if you are not happy with your order, and once the garments are returned to us, within 10 working days, we will send replacements.

Legal

All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights. These Terms and Conditions only cover the Dallas Designs Ltd website. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of websites which are not under our control. www.dallasdesignsltd.co.uk is owned by Dallas Designs Ltd, Unit 8-10 Linkwood Industrial Estate, Elgin, IV30 1HY We do not guarantee that this website will be compatible with all customers' computers.

Copyright

Dallas Designs Ltd owns the copyright in all materials on this site, which may be used, downloaded, copied, reproduced, re-published, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else.

Terms & Conditions was updated on 20th September 2018

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